McCune Law Group Files Class Action Against Lawsuit Against Walt Disney Parks and Resorts

The class action attorneys of McCune Law Group (MLG) have filed a class action lawsuit against Walt Disney Parks and Resorts on behalf of a plaintiff alleging that Disney’s Disability Access Service (DAS) policies and practices systematically discriminate against individuals with physical disabilities and violate their rights to equal access, privacy, and dignity.

The complaint alleges that Disney and associated defendants violated the Americans with Disabilities Act (ADA) as incorporated under California’s Unruh Civil Rights Act by implementing restrictive eligibility criteria for its Disability Access Service (DAS) at Disneyland and California Adventure. The revised policy, introduced on June 18, 2024, limited DAS accommodations to guests with developmental disabilities, such as autism, while excluding individuals with physical disabilities.

The plaintiff was allegedly denied DAS despite her physical disability preventing her from waiting in extended queues, highlighting how the new policy screened out individuals with non-developmental disabilities, thereby restricting their access to the park’s attractions. The lawsuit argues that this policy unlawfully excludes a class of disabled guests and violates the ADA’s prohibition against eligibility criteria that disproportionately impact certain disabled individuals.

Additionally, the complaint alleges that Disney engaged in deceptive and unfair business practices by coercing disabled guests into waiving their rights to collective legal action as a condition for receiving DAS accommodations. The lawsuit alleges that Disney’s alternative accommodations—such as re-entry queues and location return times—are inadequate and impose additional burdens on disabled individuals, further restricting access.

If you have experienced a similar situation while at Walt Disney Parks and Resorts, contact the class action team of attorneys at MLG today. Your evaluation is free and confidential.

Frequently Asked Questions

What is the Disability Access Service (DAS) at Disneyland and California Adventure?

The Disability Access Service (DAS) is a program designed to accommodate guests with disabilities who have difficulty waiting in a traditional queue for an extended period. Instead of standing in line, eligible guests can receive a return time for an attraction that is equivalent to the current standby wait time, allowing them to wait elsewhere. The goal of DAS is to provide an accessible and inclusive experience for guests who need additional support due to their disabilities.

The primary concern raised in the lawsuit is that Disney’s updated DAS policy, implemented on June 18, 2024, limits eligibility to guests with developmental disabilities, such as autism, while excluding individuals with physical disabilities who also struggle with waiting in conventional queues. The complaint argues that this change unlawfully discriminates against those with physical impairments by denying them reasonable accommodations, thereby violating the Americans with Disabilities Act (ADA) as incorporated in California’s Unruh Civil Rights Act.

If the lawsuit succeeds, Disney may be required to revise its DAS policy to provide equal access to individuals with physical disabilities, ensuring that all disabled guests receive fair accommodations. The case could also set a precedent for how theme parks and other public accommodations structure their disability access programs.

In a class action lawsuit, potential outcomes include a settlement or a court judgment. If a settlement is reached, it often involves compensation distributed among class members, though the amounts may vary based on factors like the extent of harm suffered. Alternatively, a court judgment may determine the resolution of the case, potentially leading to compensation or changes in the defendant’s behavior.

How to Start Your Potential Case

Finding the right class action attorney is crucial to ensuring you receive the appropriate legal representation and compensation for your case. Contacting a highly experienced team member from MLG ensures that your interests will be represented. Here are five steps to help you initiate contact:

  1. Research and Gather Information – Before reaching out, gather all relevant information about your case. This includes details about the incident and information about any other parties involved. Take note of the date, time, and location of the incident.
  2. Call or Complete the Form for Initial Evaluation – Use the provided phone number or online form to contact our team. You may find it helpful to prepare a summary of your case before making the call or completing the form. This will ensure you provide essential details of the case efficiently.
  3. Schedule a Free Evaluation – Request a free evaluation to discuss your case in detail. We offer free initial evaluations to assess the viability of your case. During this meeting, you can share the specifics of your situation, ask questions, and get a better understanding of how our attorneys can assist you in a lawsuit.
  4. Prepare for the Evaluation – Before the scheduled evaluation, organize all relevant documents and be prepared to articulate the details of your case clearly. This will help our team assess the merits of your case more effectively. During the evaluation, feel free to ask any questions you may have about the legal process, potential outcomes, and our approach to class action lawsuits.

Protect Your Rights—Contact Us Today

If you or a loved one has experienced a similar situation, our firm is here to help. We are committed to fighting for the rights of individuals with disabilities and ensuring equal access under the law. With a strong track record of holding large corporations accountable, we will work tirelessly to advocate for your rights and seek the justice you deserve. Do not wait—contact us today for a free evaluation and let us help you take the next steps toward fair treatment and accessibility.

Contact our team today by calling (909) 345-8110 or by completing our online form.

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McCune Law Group, APC is responsible for this advertisement. The information provided on this website is for general information purposes only. The information you obtain is not, nor is it intended to be, legal advice. Use of this website or submission of the online form does not create an attorney-client relationship.

Counsel Richard McCune is licensed to practice only in the state of California. The law firm of McCune Law Group has attorneys licensed to practice law in AZ, CA, MO, NY, and PA. McCune Law Group is a national firm that brings lawsuits in a majority of the states. In states where one of its attorneys is not barred, it does so by filing the complaint along with local counsel barred in that state.

The results discussed do not guarantee, warrant, or predict the results in future cases.