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Product Liability
2024 Kia Telluride Instrument Cluster Panel Issues
National Auto Defect Attorneys Are Ready to Help You
The 2024 Kia Telluride is the latest model year in Kia’s popular SUV line, but recent reports suggest ongoing problems with its digital instrument cluster. Drivers have experienced their dashboards going completely blank, leaving them unable to view critical safety information like speed, fuel level, gear position, or warning alerts. While no official recall has been issued yet for 2024 models, similar recalls for the 2022 and 2023 Telluride show that Kia has a history of problems in this area.
This issue raises major safety concerns, as a blank instrument cluster can leave drivers navigating the road without essential information, a direct violation of federal safety standards. A failed instrument cluster is more than an inconvenience; it can be highly dangerous. Without access to real-time vehicle information, drivers may be unaware of:
- Current speed (risking tickets or accidents)
- Fuel levels (leading to unexpected stalls)
- Warning lights (ignoring engine or safety system failures)
- Blind spot monitoring (reducing situational awareness)
If you own a 2024 Kia Telluride and believe you have experienced issues with your instrument cluster panel contact our team today by calling (909) 345-8110 for a free case evaluation. You may qualify even if your vehicle has yet to experience the potential issue.
What is an Instrument Cluster Panel and Why It is Important
The instrument cluster panel, often called the dashboard display, is the set of gauges, warning lights, and digital screens located directly in front of the driver. In modern vehicles like the 2024 Kia Telluride, this panel is fully digital and serves as the driver’s primary interface with the car’s internal systems. It provides real-time information about the vehicle’s performance, safety, and operating conditions.
Common features displayed on the instrument cluster include:
- Speedometer and Tachometer – Show the vehicle’s speed and engine RPMs.
- Fuel and Battery Levels – Allow drivers to monitor remaining fuel or charging status.
- Warning Indicators – Alert the driver to problems with brakes, airbags, engine, oil pressure, and more.
- Driver Assistance Features – Display notifications for blind spot monitoring, lane-keeping assist, adaptive cruise control, and other advanced safety systems.
- Navigation and Trip Data – Some digital clusters show turn-by-turn directions, mileage, and trip statistics.
When the instrument cluster functions properly, it keeps the driver informed and allows for safe, confident driving. When it fails, however, the driver may be left without critical data such as how fast they are going, whether they have enough fuel to reach their destination, or if a vital system has malfunctioned.
Common Symptoms of Instrument Cluster Failure
Based on NHTSA complaints, online posts, and owner forums, the following issues are the most frequently reported by Kia Telluride drivers:
- Complete Blackout: The instrument cluster fails to display anything, leaving no visibility into speed, RPMs, or fuel level.
- Intermittent Failures: Some drivers report that the cluster occasionally comes back after restarting the car or disconnecting the battery.
- Navigation Errors: In some cases, the navigation system misreports the driver’s position, including telling drivers they are on the wrong side of the road.
- Warning Malfunctions: Low fuel warnings, safety alerts, and blind spot detection may not activate when the cluster is blacked out.
- Electrical Error Messages: Some drivers receive unusual error messages, such as battery discharge warnings, even when no external devices are connected.
These issues create untenable uncertainty. A driver may not know if the car will display accurate information the next time they start the vehicle, making every trip a gamble.
Consumer Frustrations and Costs
Beyond safety, the potential issue may have significant financial consequences. Some owners report being quoted repair costs of up to $12,000 for full instrument panel replacements when the issue was not covered under warranty. Others describe waiting months for replacement parts, leaving them without a functioning vehicle.
These delays and costs can be devastating, particularly for families who rely on their 2024 Telluride as a daily driver. A lack of transparency from Kia only adds to the frustration, as owners have reported being told the issue is “common,” but that repairs can be tricky, with some cases requiring back-ordered parts to resolve.
How to Start Your Potential Kia Telluride Instrument Cluster Panel Case
If your 2024 Kia Telluride has experienced a blank or malfunctioning instrument cluster panel, taking prompt and informed steps can help keep you safe. At McCune Law Group, we work with vehicle owners nationwide who have been left with unsafe, unreliable vehicles and little to no remedy from the manufacturer. Here is how to begin:
Step 1: Collect Key Information About the Engine Issue – Before contacting our office, gather as much detail as possible about the issue. Note the date and mileage when the instrument cluster panel went blank, whether it occurred at startup or while driving, and what information was unavailable (speed, fuel level, warnings, etc.). Keep photos or videos of the failure, along with dealership service reports, warranty records, and repair orders. These details can strengthen your case. You may be eligible for legal action even if you have not yet experienced the issue.
Step 2: Reach Out for a Preliminary Case Evaluation – Contact our office or complete our secure online form to request a free case evaluation. Provide a short summary of what happened, including how long the vehicle was undrivable, whether you were stranded, and what steps the dealership has taken to diagnose or repair the issue. If the dealer has delayed repairs due to backordered parts or has been unable to resolve the defect, share those details with us.
Step 3: Schedule a Free Case Evaluation – We offer no-cost case evaluations to assess the strength of your claim and explain your legal options. During this meeting, you can discuss the timeline of your instrument cluster panel problems, how they have impacted your safety, finances, and peace of mind, and ask questions about your rights under state lemon laws and consumer protection statutes.
Step 4: Prepare for Your Appointment – Before your evaluation, organize all supporting materials such as repair estimates, dealer communications, rental car receipts, warranty information, and any correspondence with Kia. Be ready to explain how the issue has disrupted your daily life, whether by making your vehicle unsafe, limiting your ability to drive, or forcing you to cover unexpected costs. Our team will walk you through the process and discuss possible outcomes, including compensation or a vehicle buyback.
Frequently Asked Questions
What should I do if my 2024 Kia Telluride’s instrument cluster goes blank?
If your dashboard display suddenly goes blank, the first step is to remain calm and pull over safely if possible. Without access to your speedometer, fuel gauge, or warning lights, continuing to drive can be risky. Take photos or video of the failure to document the issue.
Is there a recall for the 2024 Kia Telluride instrument cluster?
As of now, Kia has not issued a recall specifically for the 2024 model year. However, both the 2022 and 2023 Telluride were recalled for nearly identical instrument cluster problems, which suggests this may be a recurring issue. If enough complaints are filed, the National Highway Traffic Safety Administration (NHTSA) may pressure Kia to expand recalls to cover 2024 vehicles.
What legal options are available if Kia cannot fix my Telluride?
If your 2024 Kia Telluride has been out of service for extended periods or repeated repairs have failed to resolve the instrument cluster defect, you may qualify for compensation under state lemon laws or other consumer protection statutes. Legal remedies can include a full refund, a replacement vehicle, or reimbursement for repair and rental costs. An experienced attorney from our firm can review your documentation and determine the best path forward to hold Kia accountable.
How long does it take dealers to fix this problem?
Repair times have been highly inconsistent. Some drivers report that dealers can temporarily reset the system in under an hour, while others are told that a complete cluster replacement is necessary, with parts on backorder for months. These delays leave many Telluride owners without reliable transportation, forcing them to cover rental car costs or go without a vehicle altogether.
What if I own a 2024 Kia Telluride, but haven’t experienced this issue?
If you own a 2024 Kia Telluride but haven’t experienced an issue with the instrument panel, you may still be eligible for potential legal action. Because of the severity of this safety concern, even vehicle owners who have yet to be directly impacted may qualify for compensation. Reach out to our team for a free evaluation.
Contact Our Team of Award-Winning Attorneys Today
If you own a 2024 Kia Telluride and believe you have experienced issues with your instrument cluster panel, contact our team today for a free case evaluation. We are committed to protecting drivers and families who are left vulnerable by inadequate recalls and dangerous vehicle defects. Motor vehicle class actions are notoriously complex, but our class action attorneys have the determination, resources, and skill to effectively represent clients against the biggest automakers, including Ford, Toyota, and Hyundai.
Call (909) 345-8110 or complete our secure online form today to see how we can help you.
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McCune Law Group, APC is responsible for this advertisement. The information provided on this website is for general information purposes only. The information you obtain is not, nor is it intended to be, legal advice. Use of this website or submission of the online form does not create an attorney-client relationship.
Counsels David Wright, Todd Walburg, and Jordan Wispell are licensed to practice only in the state of California. The law firm of McCune Law Group has attorneys licensed to practice law in AZ, CA, GA, MO, NY, and PA. McCune Law Group is a national firm that brings lawsuits in a majority of the states. In states where one of its attorneys is not barred, it does so by filing the complaint along with local counsel barred in that state.
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