Door Lock Failure in 2013-2018 Dodge Grand Caravan and Chrysler Town & Country Models

McCune Wright Arevalo, LLP, is investigating the need to bring a class action related to defective door locks on the sliding doors of 2013-2018 model year Dodge Grand Caravans and Chrysler Town & Country minivans.

Complaints describe the defect as a complete inability to open the sliding door manually or electronically, forcing backseat passengers to use another door, even climbing to the front seat to exit if both sliding door locks are defective. Some passengers have had to even climb through the rear windows or hatch area to exit the vehicle. According to Dodge or Chrysler owners that have experienced defective door locks, there may also be an associated buzzing sound. This defect is a major safety hazard, especially in the event of a collision or other serious emergency. Other complaints describe the defect as an inability to lock the sliding doors at all, risking the door opening while driving or leaving the vehicle vulnerable to theft while parked.

If you are the owner of a 2013-2018 Dodge Grand Caravan or Chrysler Town & Country and have been unable to open or lock your vehicle’s sliding door locks, you could be eligible for compensation. Contact us by completing the form or calling (909) 345-8110 today.

An Official Investigation Is Underway

The National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) has received 476 consumer complaints about this defect and has opened an investigation to evaluate the scope, frequency, and consequence of the alleged defect in these vehicles. Countless consumers have been forced to pay out of pocket to rectify this issue.

Fiat Chrysler America has not yet recalled the actuator parts or commented on the NHTSA’s investigation, though the manufacturer has issued instructions to technicians describing how to repair the defective door locks on Dodge and Chrysler models.

If your 2013-2018 Dodge Grand Caravan or Chrysler Town & Country door locks have failed or you are concerned they may fail in the future, contact us today by filling out the form or calling (909) 345-8110 for your free consultation.

Attorney Handling this Case

Portrait of David C. Wright, Partner of McCune Wright Arevalo, LLP
Partner
David C. Wright

David C. Wright is a partner of McCune Wright Arevalo, LLP. Prior to 2001, he was a federal prosecutor in the Major Crimes Division of the United States Attorney’s Office for the Central District of California. Since 2001, Mr. Wright has used his litigation and trial skills to hold vehicle manufacturers, product manufacturers, and fraudulent businesses responsible for their actions.

Since leaving the U.S. Attorney’s Office in 2001, he has applied his experience as a prosecutor to successfully litigate numerous defective product cases against some of the nation’s largest corporations. Prior to working at the U.S. Attorney’s Office, Mr. Wright clerked for the Honorable Stephen S. Trott, United States Court of Appeals for the Ninth Circuit.

His training, experience, and trial skills in this specialized field enable him to identify, understand, and present to a jury the difficult and complicated issues of how an accident and injury occurred and how the tragic results could have been avoided by the use of a safer design.

As a partner at McCune Wright Arevalo, LLP, Mr. Wright is the leading Inland Empire attorney that focuses his practice on the representation of clients who have suffered catastrophic injury or the death of a loved one because of a dangerous product.

Have your Dodge or Chrysler Sliding Door Locks Failed?